Frequently asked questions

Browse every model in the catalogue. To find your nearest stockist or ask us anything, write to us through the contact form or call +34 965 475 626.

Go to the Distributors section and fill in the form. You can also email dian@dian.es or call +34 965 475 626, for both domestic and international enquiries.

To find your nearest stockist, get in touch with our sales team through the contact form or call +34 965 475 626.

Yes — every model is slip-resistant and certified. Virtually the whole catalogue meets ISO 20347:2022 (occupational footwear, some models to its +A1:2024 revision) or ISO 20345:2022 (safety footwear). A few legacy models remain on the ISO 20347:2012 edition. The exact standard for each model is stated on its product page.

Yes. Models with D'Dry®, D'Cover®, D'Cover Dry® and D'Cover Plus® technology in the upper are built for maximum breathability and thermal management.

The safety models offer strong thermal control. CAIRO, AITANA, SELLA, CID, FLEXILE PLUS, 29057 PLUS and TEIDE perform best here (HI/CI on the outsole).

The DUNA, designed for hospitality, is our best option against oils and hydrocarbons.

Yes, all our models are very light. The EVA line is ultra-light, and the CASUAL and RELAX models stand out for lightness and ergonomics.

Yes. Models available in a wide last: Altea Plus Estampado, Valencia Plus Estampado, Calpe Estampado, Javea Estampado, Altea Plus, Marsella Plus, Florencia Plus, Atlanta, Alicante, Seul, Relax, Salón, Marta, Congreso, Francia, Bailarina, Gourmet, Berna, Calpe.

No. Our models are made in whole sizes only.

Take out the removable insole. Use pH-neutral soap and a damp cloth on the materials. For machine washing (only the models whose data sheet says so): short cycle, cold or warm water, no heavy spin. We recommend putting the shoes in a wash bag. Air-dry — never near radiators, heaters or in a tumble dryer. Do not wring the shoes. Air and clean the insole separately.

Every product page carries the sizing information for that model. If you are unsure before deciding, write to us through the contact form and our team will advise you.

Shipments Monday to Friday (excluding public holidays and weekends): 24-48 h in mainland Spain and 72 h in the Balearic Islands, working days. For the Canary Islands, Ceuta, Melilla or international shipping, ask us about times and costs through the contact form.

For any exchange or return, write to us through the contact form with the details of your purchase and we will help you arrange it.

Commercial terms for wholesale orders are handled by our sales team. Write to us through the contact form or request access from Distributors to receive a tailored proposal.

Yes. All our models are built to stay comfortable through endless shifts, thanks to technologies such as D'WALK®, D'LIGHT® and MAXREACT®.

It depends on the model. Models in technical fabrics are very flexible (Alicante, Altea Plus); polymer or EVA models (such as the 02-S or the EVA line) are less flexible, for greater protection.

Yes. Every model works indoors and outdoors. Many have grooves and specific outsole patterns for going up and down stairs and for adapting to varied ground.

Models with D'Dry® or D'Cover® offer high breathability and thermal management for hot climates. Models marked HI (heat insulation) and CI (cold insulation) on the outsole guarantee certified thermal insulation.

Yes. Customisation is subject to a minimum order quantity (MOQ) and to specifications on logo placement and application technique. Write to us through the contact form to talk it through and prepare a proposal.